Reliable Assistance, Wherever the Journey Takes You.

At Aura Support Australia, we specialize in providing dependable backend support and call handling services for the transportation and customer service sectors. Our dedicated team ensures smooth coordination and efficient operations, allowing you to focus on growing your business.

Your Trusted Partner in Transportation Solutions.

About Us

At Aura Support Australia, we specialize in delivering exceptional backend support and call handling services for the transportation and customer service sectors. Our dedicated team ensures smooth coordination and efficient operations, allowing you to focus on growing your business.

We pride ourselves on our customer-centric approach, tailoring solutions to meet your unique needs and ensuring outstanding experiences for your clients. With a commitment to reliability and excellence, Aura Support Australia is your trusted partner in providing top-tier support services.

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Empowering Australian Transport with Seamless Support

Delivering dependable solutions that keep Australia's transport moving smoothly.

OUR SERVICES

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Why Choose Us

We will help your business grow

Trusted by Australian transport providers for our reliable, affordable, and always-on support.

Our experienced team delivers exceptional service with a personal touch.

High-quality support tailored to fit your budget.

We’re committed to ensuring your complete satisfaction.


Reliable assistance whenever you need it, day or night.

Our Services

We promise to protect your brand

We specialize in efficient customer support, real-time chat and email assistance, and reliable taxi dispatch coordination.

Our team ensures seamless communication and dependable transportation solutions tailored to your needs.

With a focus on quality and reliability, we help keep your operations running smoothly.

What we offer

We will help your business grow

Inbound Customer Support

Our skilled agents handle every customer inquiry with care and efficiency, providing unparalleled support from initial contact to resolution.

Non-Emergency Medical Transport (NEMT)

Our team coordinates timely and safe transportation for patients, ensuring smooth journeys to and from medical appointments.

Chat & Email Support

Engage your customers through real-time chat and responsive email assistance, ensuring prompt and personalized support across multiple channels.

Taxi Dispatch Services

We provide reliable and efficient taxi dispatch services, ensuring passengers reach their destinations safely and promptly.

Benefits of hiring Aura Support services for appointment scheduling

Minimize no-shows with timely reminders and confirmations. Ensure every booking is handled with accuracy and care. Free up your staff to focus on service, not scheduling.

Doubts?

Will your team understand our scheduling process?

Absolutely. Our agents are trained to adapt to your workflow and tools. We also offer onboarding sessions to align with your specific needs.

Can you handle last-minute changes or cancellations?

Yes. We manage real-time updates efficiently, ensuring your schedule stays accurate and customers are informed instantly.

Is my customer data safe with your team?

100%. We follow strict data protection protocols and confidentiality agreements to safeguard all client information.

What if I only need help during peak hours?

No problem. We offer flexible scheduling — you can scale our support up or down based on your business flow.

CONTACT US

Address:

1/13 Mortlock Road Cameron Park
NSW 2285
Australia.

Email:

info@aurasupportaustralia.com.au

Opening hours:

Monday - Saturday
10am - 09pm

How can we help your business to grow?

Have questions or need support? We're here to help.